Baggage information
Guidance on prohibited items when flying
Dangerous goods and restricted articles
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Lost baggage
If any baggage should go missing, we will make every effort to recover the missing item as quickly as possible, as we know how important this is to you. Please inform our handling agent in the arrivals hall if you have a lost or damaged baggage. Your baggage will be returned to you as soon as possible, at a time of your convenience.
In the event that you discover any damage to your baggage or its contents, you must notify us of such damage within seven (7) days of your arrival.
Any claims should be made to
Thomas Cook Airlines UK
Luggage Loss Adjusters
2-4 College Road
Ardingley
Haywards Heath
West Sussex
RH17 6TT
For any updates on missing baggage (once it has been reported) contact 0161 489 5344.
