Medical requirements
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Medication
Customers carrying syringes and/or needles must carry a doctor’s note or a repeat prescription as confirmation of medical requirement. Please read the following important advice about travelling with medication.
- We recommend that you carry enough medical supplies to cover use in-flight, plus sufficient for 2-3 days use upon arrival. The remainder should be packed in the hold, (the temperature of which is maintained between 4 and 5 degrees centigrade).
- Have a letter from your GP confirming the name and type of medication being carried, with prescribed doses. The letter should state what the medication is for and any other medical items required. For example, syringes or EpiPens, that might otherwise be questioned by local security or customs.
- The medication should be in its original packaging, clearly pharmaceutically labelled identifying it as prescribed and belonging to you.
- It is advisable to obtain a repeat prescription from your GP and take this with you when you travel abroad so that medication can be replaced in event of loss, damage or having insufficient supplies.
- Please be aware that some medication may contain ingredients that are considered illegal in other countries. You are advised to check with the Embassy of the country you are going to.
Needles and Syringes
The carriage of needles and syringes is permitted onboard for the treatment or control of medical conditions. However, you must also carry supporting documentation in the form of either:
- A letter from your GP confirming the type of medication and what it is for. Or,
- If you do not have a GP’s letter, the medication must have a printed pharmaceutical label identifying it as prescribed and belonging to you.
A "sharps" box to dispose of needles safely and hygienically is available onboard - please ask the crew.
Keeping Medication Cold
The onboard fridge cannot be used to keep medication cold, (for example, insulin used for diabetes). However, you may bring a cool bag with you.
Liquid Medication in Hand Luggage
The amount of liquid medication you are permitted to take in your hand luggage is subject to current security advice. Please visit the Department for Transport website for the latest information: www.dft.gov.uk
